Terms and conditions

Our return policy in short

  • You have 14 days to return an order after receiving it. Contact me at info@kajsaolbjorns.se before returning the item.
  • The item must be unused and returned in the same condition as when you received it.
  • There is no refund on customized jewelry.
  • Unless arrangements are made with me, you cover the shipping fees both ways.
  • Damage that have occured during the use of the jewelry will not be replaced.
  • Jewelry made in plain silver can be resized at a cost of 300 SEK. For jewelry in plain gold, please contact me first at info@kajsaolbjorns.se
  • Jewelry with stones can not be resized.
  • Jewelry that have been lost during delivery will not be replaced if you have chosen "standard mail".